The Tools We Integrate to Build Connected Customer Journeys
At HM Digital, we don’t just recommend software — we implement the platforms that empower your teams and unify your customer experience. We partner with the best in the industry to help you drive growth, efficiency, and satisfaction across the entire customer lifecycle.
Our Stack, Fully Connected
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Each of our technology partners plays a key role in the unified journey:
Fuel your top-of-funnel.
Discover and enrich leads with verified contact data, ensuring your outreach is timely and relevant.
Nurture and convert with precision.
Orchestrate outbound campaigns, track engagement, and turn cold leads into warm conversations — with complete visibility.
Align your team and process.
Plan and manage sales workflows, onboarding journeys, and customer deliverables all in one collaborative workspace.
Support that scales and connects.
Deliver seamless customer service that picks up right where your sales conversations left off — with full context and history at your fingertips.
Apollo.io
Apollo.io turns your contact list into real conversations. This all-in-one sales engagement platform lets your team find the right people at the right organizations, create multi-channel outreach campaigns, track prospect behavior, and manage sequences that convert cold leads into real opportunities.
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HM Digital helps you set up Apollo.io to align with your ideal customer profile, personalize your workflows, and keep every outreach step automated yet human.
Monday CRM
Monday CRM is an intuitive, customizable, and holistic platform for client-facing teams. Created to manage, automate and centralize the entire sales cycle, sync operation and boost client relationships.
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Whether it’s managing your sales pipeline, onboarding new customers, or tracking team tasks, we tailor Monday CRM to fit your business
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Zendesk
Zendesk makes it easy to support customers with speed, context, and care.
From email and live chat to help centers and automation, it gives your team the tools to resolve issues efficiently and scale support without sacrificing the human touch.
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HM Digital designs Zendesk setups that are tailored to your customer journey, ensuring every interaction builds loyalty.